Privacy Policy
We respect your right to privacy and do everything possible to keep your personal data safe. This is not just a formality—it is part of our attitude toward users. We value your trust and never misuse the information you provide to us.
What information we collect
When using the website, you may voluntarily provide us with certain data. For example, when you fill out a feedback form or send an email. Depending on the situation, we may collect the following data:
– name or pseudonym;
– email address;
– information about website usage (through analytics systems);
– technical data about your device (browser type, screen resolution, etc.).
Why do we collect them?
– To improve the quality of the website and make it more user-friendly.
– To respond to your messages or requests.
– To analyze which sections of the website are most interesting.
– To identify technical errors and improve functionality.
We do not sell, transfer, or exchange your data with third parties without your consent.
Who has access to the data?
Only authorized employees who are responsible for website maintenance, technical support, or user interaction have access to the collected information. All of them are required to maintain confidentiality.
When working with analytics platforms (such as Google Analytics), we ensure that they also adhere to security principles and do not violate your rights.
Information retention
We only store data for as long as it is necessary for the purposes for which it was collected. For example, if you send us a message, your email address will only be stored for the purpose of responding to you.
Once this purpose has been fulfilled, the data will be deleted or anonymized.
Cookies and privacy
The website uses cookies to make working with the platform fast and convenient. They do not store personal data directly, but may contain information about your actions on the website. You can read more about this in the section Cookie Policy.
Your rights
Each user has the right to:
– find out what data is stored about them;
– request changes or deletion of personal data;
– withdraw consent to processing;
– submit a request to the site administration.
To do this, simply write to us at:
support@silpolo.com
Data protection
We use technical and organizational measures to keep your data secure. The website operates via a secure connection (HTTPS), and data is stored on servers with restricted access.
We regularly update our security protocols in line with new requirements and technologies.
Third parties and external links
Our website may contain links to other resources. Please note that this policy does not apply to external websites. We recommend that you read their privacy policies separately if you follow the links.
Changes to this policy
We reserve the right to update this policy from time to time. All changes will be posted on this page. If they are significant, we will notify you via the website or by email (if you have provided your contact details).